Privacy Policy

El Paso Mattress Removal (“we,” “us”) runs mattress and bulky-item removal in El Paso, Texas. This policy explains what information we collect when you contact us for a pickup and how we use it. We keep it short and we do not sell your data.

Information We Collect

We only collect what you give us when you reach out: your name, phone number, email, ZIP code, and the details of the mattress or items you want removed. When you tap “Text Us” or “Call Now,” your device opens its own messaging or phone app — we receive whatever you choose to send. Our website quote form sends those answers to us by email so we can price your job.

How We Use It

Your information is used solely to quote your mattress removal, schedule the pickup, and follow up about your job. If you text us, we may reply by text to confirm details. We do not add you to marketing lists without your consent, and you can ask us to stop contacting you at any time by replying STOP to a text or emailing us.

Analytics

Like most websites, we use Google Analytics and Microsoft Clarity to understand which pages visitors find useful. These tools collect anonymous usage data (pages viewed, device type, approximate region) through cookies. They do not receive your name or phone number. You can block cookies in your browser settings.

Sharing

We do not sell, rent, or trade your personal information. We share it only with the crew member assigned to your pickup and, where required, with service providers that help us operate (for example, our email and scheduling tools). We may disclose information if required by law.

Your Choices

You can request that we delete the information you have shared, correct it, or stop contacting you. Just email us and we will take care of it promptly.

Contact

Questions about this policy? Email info@mattressremovalelpaso.com or write to us at 9600 Montana Ave, El Paso, TX 79925.