Terms of Service

These terms apply when you request or book mattress and bulky-item removal from El Paso Mattress Removal in El Paso, Texas. By contacting us for service you agree to the following.

Quotes & Pricing

Prices shown on this site and in our instant estimator are starting points based on typical jobs. The firm, final price is the one our crew confirms with you on site before any work begins — once you approve it, that is what you pay, with no hidden fees added afterward. Pricing depends on mattress size, the number of pieces, and how far items must be carried.

Scheduling & Same-Day Service

We offer same-day pickups subject to availability and will always give you an arrival window. We are not liable for delays caused by weather, traffic, or circumstances beyond our control, and we will contact you to reschedule if we cannot make a confirmed window.

What We Remove

We take mattresses, box springs, bed frames, and related bulky furniture. We cannot accept hazardous materials — paint, chemicals, batteries, propane, or medical and biohazard waste. You confirm that items set out for removal are yours to dispose of and are free of hazardous contents.

Property & Liability

Our crews take care moving items out of your home and protect floors and walls. We carry insurance and will address any damage directly caused by our negligence. We are not responsible for pre-existing wear or for items you ask us to remove that were not yours to discard.

Recycling & Disposal

Once removed, mattresses and materials become our responsibility to recycle or dispose of properly, and we route them to recycling and donation partners where possible. We cannot return items after they have been collected.

Contact

Questions about these terms? Email info@mattressremovalelpaso.com or write to us at 9600 Montana Ave, El Paso, TX 79925.